🍸Local Tender

Support

We're a small local team, and we usually answer within a day.

Contact us

Email support@localtender.app. Tell us the email on your account and what's going on; a screenshot helps.

Accounts

I forgot my password.

On the Sign In screen, tap Forgot password?. We'll email you a 6-digit code; enter it in the app and choose a new password. Check your spam folder if it doesn't arrive within a few minutes.

I didn't get my sign-up code.

Check spam, then tap Send a new code on the Check Your Email screen. If you closed the app, just sign in and we'll send a fresh code.

How do I delete my account?

Guests: Account tab → Delete my account. Bartenders: Profile tab → Delete my account. It's permanent and removes your profile, photos, follows, shifts and reviews. You can also email us and we'll do it for you.

For guests

How do I find a bartender?

On the Tonight tab, type their name in Search bartenders. You'll see everyone matching, whether or not they're working tonight. Tap one to see their profile, schedule and reviews.

How do notifications work?

Follow a bartender and you'll be notified when they post a shift. On the Following tab, tap the 🔔 next to someone to turn their notifications off, or choose only weekends, live music nights, sports nights or nights with specials.

I'm not getting notifications.

Check that notifications are allowed for Local Tender in your phone's Settings, and that the bell is on for that bartender. Notifications go to the account signed in on your phone, so sign in to the right account.

What's a private bar?

Some venues are invite-only. You'll see the name, but the address is shared only with approved guests. Tap Request Access to ask the owner, or enter an invite code if a member sent you one.

For bartenders

How do I get verified?

Sign up as a bartender and finish your profile with a clear photo of yourself and your home bar. Our team reviews new bartenders, usually within a day, and you'll get a notification when you're approved. Until then you can post shifts, but guests won't see them yet.

My bar isn't listed.

When posting a shift, tap Choose your bar → Bar not listed? Add it. You can post there right away while our team checks the details.

A bar's info is wrong (keno, live music, specials).

Verified bartenders can fix it: Post Shift → pick the bar → flip the switches, or Profile → Update a bar's info. Everyone else, email us.

How do I set my usual schedule?

Profile → My weekly schedule. It shows on your profile so regulars know when to find you. Still post each night's shift so followers are notified.

Safety

How do I report something?

Tap Report under a review or shift post, or the ••• button on a bartender's profile. Choose a reason, and you can block the person at the same time. Our team reviews reports and aims to act within 24 hours.

How do I block someone?

Open their profile and tap ••• → Block. You won't see their profile, shifts or reviews, and they can't review you. Open their profile again to unblock.

If someone is in danger, call 911.